RTU-05HVAC
10-ton packaged rooftop
North Tower roof, west end
- Refrigerant
- R-410A, 11 lb 2 oz
- Next PM
- Quarterly, Jan 13
Commercial HVAC
LiveTwelve units. Four addresses.One customer.
Commercial HVAC breaks tools built for one house and one furnace. In Thermal the record is the unit on the roof, and the account is whatever set of units sits under it.
The roof,on the record.
Rooftop units, chillers, air handlers and packaged or split systems are each a serialized record with nameplate, refrigerant type and charge, and full visit history.
RTU-06HVAC
15-ton packaged rooftop
North Tower roof
- Last visit
- Belt and filters, Oct 6
- Next PM
- Quarterly, Jan 13
RTU-07HVAC
25-ton packaged rooftop
North Tower roof, locked out
- Refrigerant
- R-410A, 21 lb 4 oz
- Callbacks
- Comp 2, 3 visits this year
Not on this roof. Same customer.
The chiller and the air handlers sit at the customer’s other sites. They carry the same record and the same agreement.
CH-2HVAC
200-ton air-cooled chiller
Harbor Medical, East Clinic
- Leaving water
- 44.6 °F
- Next PM
- Quarterly, Jan 15
AHU-4HVAC
Air handler, fourth floor
Harbor Medical, Admin Building
- Supply air
- 55.0 °F
- Filters
- Quarterly, Jan 14
One agreement.Every site under it.
One service agreement can cover every unit across a customer’s locations. The work orders it raises route by proximity, so a technician can clear several sites on one trip.
Multi-site agreements
LiveOne agreement covers equipment across several sites for the same customer.
PM that follows the unit
LivePM schedules follow the unit and route by proximity across sites.
Covered or billable at the panel
LiveThe technician sees the unit’s coverage on the work order before the panel comes off.
AGR-0219Active
Harbor Medical Campus
Quarterly PM · 14 units across 3 sites
- Jan 13
- North Tower roof, RTU-01 to RTU-08
- Quarterly
- Filters and belts each visit; coils in spring
- Jan 14
- Admin Building, AHU-1 to AHU-4
- Quarterly
- Jan 15
- East Clinic, CH-2
- Quarterly
- Leaving-water readings each visit
- Apr 6
- All sites, cooling startup
- Annual
- One route across the three sites
Each row opens its own work orders from this agreement, routed by proximity across the sites.
What a commercial HVACaccount carries.
Refrigerant charge lives on the unit
LiveType and charge are captured on the equipment record, not in a binder in the shop, and the compliance queue reads from the same field.
A callback connects to a cause
LiveEvery visit, part and reading hangs off the same serialized unit, so a repeat failure reads as a pattern instead of starting the diagnosis over.
Serialized equipment
LiveRooftop units, chillers, air handlers and packaged or split systems, each with nameplate, refrigerant and full visit history.
Job cost capture
LiveLabor, parts and sub cost capture against the job as it happens.
Also on a commercial HVAC account
Project margin rollupMargin across a multi-visit retrofit is still landing. Do not plan around it yet.Early access
QuickBooks OnlineSyncs with Thermal both ways. Sage Intacct and Business Central are not available yet.Live
Construction drawsNo submittal logs and no AIA G702 construction draws. Thermal runs the service side.Not offered
Statuses are current as of October 2026.
Straight answers.
Does Thermal handle multi-site commercial HVAC accounts?
Yes. One service agreement can cover equipment across several sites for the same customer, and PM scheduling routes by proximity so a technician can clear a few stops on one trip.
Is refrigerant charge tracked per unit?
Yes. Refrigerant type and charge sit on the equipment record with the nameplate data and service history, not in a separate spreadsheet or binder.
How is this different from a generic field-service tool?
The equipment record is the centre of the schema rather than an attachment on a work order. Every job, reading and agreement reads from the same serialized unit. See equipment.
Does Thermal replace my accounting system?
No. QuickBooks Online syncs with Thermal both ways. Sage Intacct and Business Central integrations are not available yet. Your accounting system keeps the general ledger, payroll and retainage. See QuickBooks.
Is job costing on retrofit and replace projects fully built?
Cost capture against a job works today. Project-level margin rollup across a multi-visit retrofit is early access, so do not plan around it yet. See job costing.
Do you work with contractors who also do new construction?
Thermal runs the service side only. There are no submittal logs and no AIA G702 construction draws. Service-agreement progress billing with a schedule of values and retention works; construction retainage accounting stays where it is.