Dashboards.

The branch manager dashboard in Thermal rolls up technician productivity, utilization, and backlog for a single branch — the numbers a branch manager needs to run their location without pulling a company-wide report and filtering it down by hand.

The dispatch coordinator dashboard in Thermal shows the live board a dispatcher works from all day — today's schedule, technician windshield time, and SLA countdown timers for every open work order, in one screen instead of a spreadsheet and three browser tabs.

The operations manager dashboard in Thermal is the daily rollup of work order backlog, technician utilization, and agreement margin across every branch — the three numbers an operations manager checks before deciding where to move people and trucks that day.

The service manager dashboard in Thermal tracks the three numbers that define service quality — first-time fix rate, callback rate, and PM compliance — so a service manager can see whether the team is fixing things right the first time, not just fast.

The commercial HVAC contractor dashboard in Thermal tracks the numbers specific to running mechanical service on commercial buildings — PM compliance across rooftop and packaged units, refrigerant handling records, and technician scorecards for a certified crew.

The mechanical contractor dashboard in Thermal tracks maintenance contract margin and agreement renewal rate — the two numbers that determine whether a service-agreement-heavy mechanical shop is actually profitable, not just busy.