About Thermal

Thermal is a field service platform for commercial and mechanical service contractors: dispatch, work orders, equipment records, service agreements, quoting and invoicing, running on the equipment record instead of a generic ticket bolted onto a calendar.

We built it because the systems shops depend on kept trapping the people who bought them: lock-in dressed up as a platform, exit costs disguised as loyalty.

We think a field service platform can earn a renewal instead of engineering one.

What we believe

1. Software shouldn’t trap you, at any contract size. If it’s good, you stay because you want to, not because leaving costs more than staying.
2. Your data is yours. Exporting it should be free, whether you run 10 techs or 200.
3. The equipment record is the business, not the calendar and not a generic ticket. Agreements, service history and asset condition live on the thing itself.
4. Automation should show its reasoning and let you turn it off. A suggestion you can’t see the logic behind, and can’t disable, isn’t automation you control. It’s a black box wearing a UI.
5. The app has to work in a mechanical room with no signal, or it doesn’t work. That’s table stakes, not the headline.
6. Getting live shouldn’t cost more than the software itself, and it shouldn’t take a quarter of your year.

Accounting connections

Company

Thermal is built by Thermal FieldServ Software Inc. We’re early: still a small team, on purpose, for now.

Talk to us

Want to see Thermal on your own data? Book a demo. Evaluating for procurement or IT review? Start with the security page.