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Backflow, grease/FOG, water heating, drain systems · inspection-first

Every backflow test. Every pump-out. On the record.

Commercial plumbing equipment runs on the same spine as HVAC, so a plumbing contractor isn’t bolting on a second product. Eight equipment types and nine inspection templates are seeded in, and the line is drawn honestly: what’s live today, what’s on the roadmap.

LiveOn the roadmap
What we track per asset classWhere each piece stands

What it is

Commercial plumbing equipment — backflow prevention assemblies, grease/FOG interceptors, commercial water heaters and boilers, sump and sewage-ejector pumps, drain and sewer lines — runs on the same equipment spine as HVAC in Thermal, not a bolted-on module. A plumbing contractor turns on the commercial plumbing pack for their organization from Settings, and plumbing equipment gets its own type definitions and attributes without waiting on a separate product.

This is a real, in-progress vertical pack, and this page says exactly where the line is: eight equipment types, nine inspection templates (backflow, grease pump-out, hydro-jet, camera scan, boiler mechanical and jurisdictional, sump/ejector, fixture PM), a Full PM Bundle agreement plan, self-serve activation, and the deficiency-to-quote pipeline are live today. Enforcing certification (ASSE 5110, journeyman/master plumber) as a dispatch gate is still on the roadmap.

The through-line is recurring obligation, not a one-time visit. Backflow assemblies test annually, grease interceptors pump out monthly or quarterly depending on mounting, and a missed cadence is a code-compliance and cross-connection risk for the customer’s building — not a comfort complaint. That’s why this page argues from the inspection calendar and the deficiency log, the same source data behind PM compliance rate, rather than from margin math.

01

The schedule, not the calendar.

What a commercial plumbing account carries in Thermal, by class. Each asset class runs its own interval, its own checklist, and a deficiency log that follows the record across every visit.

ThermalEquipment · Commercial Plumbing
Asset classes tracked on a commercial plumbing account and what each record drives
Asset classOn the recordWhat it drives
Backflow prevention assemblyRP/DC/PVBAssembly type, size, hazard class, water-authority ID, test historyAnnual ASSE 5110 test schedule, deficiency log
Grease / FOG interceptorGRSCapacity, mounting (indoor/outdoor), separation type, fill-level readingsMonthly (indoor) or quarterly (outdoor) pump-out cadence
Commercial water heater / boilerWH/BLRFuel type, BTU/kW, ASME stamp, National Board number, cert expiryAnnual mechanical inspection, jurisdictional cert tracking
Sump / sewage ejector pumpSMP/EJPHorsepower, discharge size, switch type, backup powerSemiannual float-cycle function check
Drain / sewer line segmentDRNMaterial, diameter, segment length, last jet/camera dateQuarterly–semiannual hydro-jet, annual camera scan
Illustrative — asset classes vary by accountEvery row is one serialized record, not a job attachment

If your plumbing equipment list lives as a spreadsheet plus a folder of backflow test reports — that’s the normal starting point. Migration covers how it gets in and who does the work.

02

Three pains, and where each one actually stands.

A real vertical pack, with honest badges on what's live and what isn't — not a blanket shipped claim.

On these accounts

Backflow test reports live in a filing cabinet or a tester's own spreadsheet, so nobody in the office knows which assemblies are due until the water authority sends a notice.

Live

Backflow equipment on the same spine

Backflow assemblies get their own serialized record — type, size, hazard class, water-authority ID, and full test history — using the same schema every other equipment record uses, with the pack enabled at the organization level from Settings. See equipment for how the record works.

Equipment record, pack registry, and self-serve activation are live today.
On these accounts

Every backflow test, grease pump-out, and boiler inspection starts from a blank form, so what actually gets checked depends on whoever's holding the clipboard.

Live

Pre-built inspection templates and a PM bundle

Nine inspection templates ship pre-built and install idempotently — annual ASSE 5110 backflow test, indoor/outdoor grease pump-out, hydro-jet, mainline camera scan, boiler mechanical and jurisdictional inspection, sump/ejector function check, and fixture-group PM — plus a “Commercial Plumbing — Full PM Bundle” agreement plan bundling the recurring cadences into one contract. The scheduling side lives on the preventive maintenance page.

On these accounts

A failed backflow test or an over-full grease trap has to turn into a priced repair, but going from checklist finding to a customer-ready quote is still manual copy-paste.

Live

Failed test to priced quote, in one pipeline

A failed inspection item — the ASSE 5110 differential-pressure gate, a grease-fill threshold, a relief-valve test — becomes a deficiency automatically classified by severity, and a Good/Better/Best quote is generated straight from the open deficiencies on that inspection.

Deficiency creation and quote generation are live and run end to end in the same transaction chain as HVAC.
On these accounts

Backflow and boiler work needs a certified or licensed plumber, but nothing in the dispatch rules enforces it for the plumbing pack specifically.

On the roadmap

Certified-technician dispatch rules

Requiring an ASSE 5110-certified tester for backflow work, or a journeyman/master plumber for water heater, boiler, fixture, and drain work — the way certification already gates some HVAC dispatch decisions — is on the roadmap for the plumbing pack specifically. The certification requirements are already defined; dispatch doesn’t read them yet.

03

Where Thermal stops.

Three boundaries worth knowing before a demo. All three are deliberate.

01

Water authority and FOG portal filings

Thermal tracks the backflow test and the grease pump-out record so your team can produce it. It does not submit test reports directly to a water authority’s or municipality’s online portal — that’s a deliberate scope boundary, not a gap we’re closing later. The record is yours to submit.

02

Cert-gated dispatch, for now

Certification requirements are recorded per equipment type today — ASSE 5110 for backflow, journeyman/master plumber for the rest. Dispatch doesn’t yet require them before assigning a plumbing job; that enforcement is on the roadmap.

03

Named-customer proof, for now

There’s no logo wall on this page because we don’t have one worth showing yet. What we can do is run your own backflow and grease-interceptor list through the product on a call. The security page is written to be forwarded to whoever signs off.

Commercial plumbing often rides alongside the mechanical book. The mechanical page covers the MEP-heavy side of that blend.

04

What this vertical leans on.

Every claim above is a page you can go read. Nothing on this page is a capability that only exists for the plumbing pack.

Runs on

Also touches

  • DispatchCertification-aware assignment, when it ships.
  • InvoicingCovered vs. billable inspection visits.
  • AutomationDeficiency-to-quote and future compliance workflows.

Nearby verticals

05

Asked on every second call.

Answered at the level of detail they're actually asked at.

Is the commercial plumbing pack fully built?

No, and this page says so plainly. Equipment types, nine pre-built inspection templates, the Full PM Bundle agreement plan, self-serve activation, and the deficiency-to-quote pipeline are live today. Certification-gated dispatch enforcement is on the roadmap.

What equipment types and inspection templates are included?

Eight equipment types — backflow assemblies, grease/FOG interceptors, commercial water heaters, boilers, sump pumps, sewage ejector pumps, fixture groups, and drain/sewer line segments — with nine inspection templates covering backflow annual test, indoor/outdoor grease pump-out, hydro-jet, mainline camera scan, boiler mechanical and jurisdictional inspection, sump/ejector function check, and fixture-group PM.

Does Thermal submit backflow test reports to my water authority?

No — that's a deliberate boundary, not a roadmap gap. Thermal tracks the test and the deficiency so your team can produce the record; submitting to a water authority or FOG portal stays a manual step you control.

Does dispatch require a certified or licensed plumber automatically?

Not yet. Certification requirements (ASSE 5110 for backflow, journeyman/master plumber for the rest) are defined per equipment type, but dispatch doesn't enforce them as a hard gate yet — that's on the roadmap.

How do I turn on the commercial plumbing pack for my org?

From Settings > Capabilities, the same self-serve screen every vertical pack uses. Turning it on seeds the nine inspection templates and the Full PM Bundle agreement plan for your organization; turning it off blocks starting new inspections from those templates.

Can a plumbing contractor run inspections and service work together?

Yes. The plumbing pack shares the same dispatch board, service agreements, and invoicing as the rest of the operation, so backflow tests, grease pump-outs, and repair work run from one system instead of a separate plumbing-only tool.

06

See the plumbing pack, built and in progress.

What's live today and what's still landing — no gloss on either side. We'll show you both on the call.

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