How is my data backed up?
Thermal's database runs on Supabase's managed Postgres infrastructure. We haven't published a specific backup interval or retention commitment yet. If you want a copy of your own data outside our systems at any time, any organization owner can generate a full export from Settings — see "What happens to my data if I leave" above.
- HostingVercel for the application, Supabase for managed Postgres. Established infrastructure providers, not servers in someone's cupboard. Live
- Full export, any timeAn owner can request a complete export from Settings — customers, sites, equipment, service history, agreements, work orders, invoices, warranty claims — as a downloadable archive. Your data remains yours. Live
This is one of six questions answered individually. The full picture — access control, audit trail, data handling, integrations, and what we haven't built — is on the security page.
02
The other five.
Each one is its own page, so you can forward the single answer somebody asked for.
03
Still not satisfied?
Fair. Bring the question to a call and we'll show you the control running against real records, not a slide about it.